Faster and Better Access to Care through Collaborative Partnerships 

Mississauga Halton LHIN honours collaborative initiatives underway among health service providers across our LHIN that are benefitting patients, clients, families and residents.


Oakville (September 26, 2016) – Tonight, the Mississauga Halton Local Health Integration Network (LHIN) was delighted to present its awards recognizing quality and innovation at the 2016 Partnering for a Healthy Community Awards, held at the Mississauga Convention Centre. 

Collaborative initiatives underway among health service providers across the LHIN were showcased at the second annual event named this year after the 2016-2019 Mississauga Halton LHIN Integrated Health Service Plan which puts the needs of patients at its centre by focusing on three key priorities: Access, Capacity and Quality.

“I am pleased to recognize our local health system providers for their tremendous efforts in leading innovative and high quality initiatives,” said Board Chair Graeme Goebelle of the Mississauga Halton LHIN. “Through these collaborative partnerships, we are ensuring better access to the right care for those who need it most.

Recipients, awarded in two categories and aligned with the LHIN’s strategic priorities, included:

  • Creating Simplified and Equitable Access to Diabetes Care, led by Halton Healthcare, Trillium Health Partners and Credit Valley Family Health Team

Diabetes is a growing epidemic in Canada and one of the biggest drivers of health care costs. Timely access to diabetes education services is identified as a key strategy to prevent complications and reduce economic burden. The Mississauga Halton Central Intake Program established a single access point for all diabetes programs in the Mississauga Halton LHIN improving access and care coordination across the region. The initiative implemented a single referral form, standardized insulin order, standardized regional triage criteria and wait time tracking mechanism. It expanded the scope to manage referrals for diabetes foot care, addiction and mental health services and developed and implemented an eReferral solution to improve efficiency and transparency in managing the growing volume of referral across multiple pathways. Since the launch of eReferral, the program has processed over 25000 referrals for the different referral pathways and more than 1750 referral sources have adopted the model. The collaborative efforts and success of the Central Intake Program and the diabetes programs in establishing simplified and equitable access has been sought as a model by many other LHINs across the province.

  • Partnering to Improve Care for High Needs Clients with Acquired Brain Injury and Behavioural Challenges, led by Peel Halton Dufferin Acquired Brain Injury Services and Extendicare Halton Hills.

Aging individuals with acquired brain injuries (ABI) often present with challenging behaviours, placing an excessive burden on caregivers. This initiative provides long-term care homes with increased and specialized ABI resources to serve clients with challenging behaviours, reducing unnecessary hospital emergency admissions. Key successes include: significantly decreased use of antipsychotic medications, reduction in long-term care discharges to hospital, increased ability of staff to support challenges in a sustainable manner, and an expansion of quality improvement knowledge amongst the providers.

Two initiatives were awarded with an honourable mention, including:

  • Putting Patients at the Heart (PPATH) Integrated Funding Model, led by Trillium Health Partners and Saint Elizabeth
  • Reducing Inappropriate Anti-psychotic Medication Use, led by Alzheimer Society Peel, Halton Geriatric Mental Health Outreach Program, Sienna Senior Living, and Silverthorn Care Community

The evening provided health service providers, health system partners, MPPs, and dignitaries a chance to better familiarize themselves with the exciting work underway in the Mississauga Halton LHIN. “The true ’winner’ at our quality awards are the patients, clients, families and residents who benefit every day from the innovative, high quality, collaborative initiatives of our health system partners,” said CEO Bill MacLeod of the Mississauga Halton LHIN. “This event provides an opportunity to share results across the health care system, which has become a proven methodology for improving care for patients leading to stronger outcomes and a better health care experience.”

The Partnering for a Healthy Community Awards emanated from a desire to recognize and showcase the transformative work being done in the Mississauga Halton LHIN and to thank all of our partners for their dedication and commitment to putting patients first.


"Ontario's Local Health Integration Networks are vital to our health care system. They are the front line of service delivery and patient care in our province. These awards are a wonderful way to recognize the hard work and tireless efforts of our incredible LHIN teams."

Indira Naidoo-Harris, MPP Halton

“The submissions for Mississauga Halton LHIN’s 2016 Partnering for a Healthy Community Awards were of exceptional calibre and the winners were outstanding. These awards celebrate quality and innovation in the Mississauga Halton LHIN as reflected in the phenomenal work that happens at the front line in partnership with health service providers, patients, clients and caregivers.” 

Amir Ginzburg, Clinical Quality Lead, Mississauga Halton LHIN and Keynote Speaker

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